ProductsCalibration & Maintenance


Standards, Calibration,
Warranty & Maintenance



Standards
compliance with directive CEM 2004/108/CEE :
EN55022 Class B (emission) / EN61000-4-X (immunity)
EN61000-3-2 (harmonics, only BN603 )
compliance with low voltage directive 2006/95/EC : EN61010-1:2006

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Tracking method for each Bilt system part
All the Bilt modules and the common unit boards have an embedded non volatile memory. It gathers the identification and tracking information, including hardware and software update references. The user can access all this information at any time. For the attention of users who have a large amount of Bilt equipment, iTest supplies a PC software tool which performs tracking of setups and automatic firmware update.

Calibration principle
Each Bilt module performing an analog function uses calibration parameters stored onto the embedded non volatile memory. Access is restricted, it requires software tools developed by iTest.
For each kind of module, iTest develops a test and calibration programs. They use external references which are regularly checked by authorized companies.

Initial calibration
Our products are delivered after going through a test cycle: preliminary calibration, Burn-In, initial calibration. For each module, an individual report of the initial calibration is delivered onto a CD-ROM.

Regular calibration
The recommended periodicity is 2 years for standard modules (13 to 16 bit), and 1 year for high accuracy modules (18 to 21 bit). iTest offers to perform the regular calibration, while returning the hardware back to our workshop. For large hardware setups, iTest can proceed more efficiently at the customer's site. Moreover, its calibration bench allows operation without removing the Bilt chassis from their location.

Initial guarantee
All the Bilt products in the catalog come with a two-year parts and labor guarantee, when returned to our workshops. A telephone support service is also available for the same period.

Guarantee extension
At the end of the initial two-year period, a further contract can be subscribed, including:
  • a preventive functional check and a new calibration of the modules.
  • a further two-year guarantee, parts and labor.

Accuracy check performed by the customer, maintenance on request
Some customers have to proceed regularly to their own accuracy check. In case the modules have drifted out of their specification limits, they have to be sent back to iTest.
In addition, iTest will supply maintenance and calibration on request.


 
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